EstheClinic is a new generation of beauty clinics in Hong Kong that combines medical expertise, ground-breaking technologies and cosmeceuticals for pain free, non-invasive extremely effective aesthetic treatments.
Established over 20 years ago in Paris, France, EstheClinic’s success story is that of a family business driven by a passion for beauty.
In a short interview with Mindbeauty, Léo and Solène, who are the founder of EstheClinic Hong Kong, explains what inspired them to set up EstheClinic in Hong Kong, how it all started and what are her plans for the future.
A Little Background of EstheClinic
EstheClinic was founded 20 years ago in Paris by Dr Boutboul and Dr Leone, both physicians who alongside EstheClinic develop and design the cutting-edge equipment used in our clinic (BVA technology), those equipment has been distributed to doctors and dermatologists throughout Europe for over 20 years. With locations all around France, Manon, Dr Boutboul’s daughter, decided in 2014 to bring EstheClinic expertise to Singapore. Then now 2019, Léo, Manon’s cousin, and Solène who decide to lead a major expansion into Hong Kong. EstheClinic’s success story is that of a family business driven by a passion for beauty.
EstheClinic’s signature treatment – IPL Permanent Hair Removal The most painless and effective Permanent Hair Removal Treatment in Hong Kong!
Read on to discover the story behind EstheClinic. Interview with Léo and Solène – Founder of EstheClinic Hong Kong.
Léo and Solène – Founder of EstheClinic Hong Kong.
MindBeauty: What are the main factors to keep a successful beauty business in your point of view?
Léo & Solène: Our main goal is undoubtedly customer satisfaction. It is a success when clients meet their expectations. Customer satisfaction implies that we offer a high standard service, EstheClinic stays involved throughout the entire client journey. Clients are cared for and advised from initial contact to the final recommendation.
“Most effective effective IPL treatment I have been to, after a few sessions can see significant results. Always easy to make appointment and the customer service is very good, highly recommend!” Customer experience at EstheClinic.
MindBeauty: What makes you to keep on the passion for working in the beauty industry as some would say it is rather competitive?
Léo & Solène: Apart from customer satisfaction, customer stimulation is also an aspect. As the beauty industry is always moving, there are always new technologies. In order to push for better, more effective ways of conducting aesthetic treatments has remained EstheClinic’s mission since it’s creation in Paris 20 years ago.
Solène is enjoying their Glow to Go IPL Face Rejuvenation Treatment.
MindBeauty: What have triggered you to set up this company in the beginning?
Léo & Solène: EstheClinic success in Singapore and our love for HK, this vibrant and inspiring city led us to bring the french beauty concept here.
MindBeauty: Please use three words to best represent your shop.
Léo & Solène: Advanced, Effective and Painless.
MindBeauty: What makes your shop special?
Léo & Solène: Our french touch for sure! Our shop minimalist and spacious black and white design! What also makes EstheClinic special is our constant contact with our partner physicians. This means our team is always up to speed with the latest medical advances and we continually update our medical practices and methods. We only use medical protocols designed and validated by our physicians.
EstheClinic uses minimalist and spacious black and white as their shop interior design. They have won The Multi Award-Winning Aesthetic Treatments of 2019.
MindBeauty: What is the wow factor for you to perceive in this beauty industry?
Léo & Solène: To be at the cutting edge of innovation and therefore offer latest tehnology and treatment to our clients.
MindBeauty: Any particular reasons to choose specific cosmetic brands for your company?
Léo & Solène: We do not use cosmetic products in our clinic.
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MindBeauty: Any motto that you live by?
Léo & Solène: Skin first, make-up second, smile always.
MindBeauty: What are the biggest lessons that you have learnt in doing the beauty business so far?
Léo & Solène: Everything is possible as long as we make it happen, it is better not overthinking, keep in mind the goal you want to achieve and just build it step by step. You will get some troubles on the way anyway but it is always something manageable at the end. Once you achieve your goal, don’t rest on your laurels, constantly improve and reinvent!
MindBeauty: What is the goal/direction for your business be in 5 years’ time?
Léo & Solène: Thousands of happy customers in Hong Kong!
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